Shipping policy
Last Updated: Feb 2nd, 2025
At Francesco Palmieri, we are committed to providing a smooth and reliable shipping experience. Please review our shipping policies below to ensure clarity on processing times, shipping options, and delivery expectations.
📦 Order Processing & Fulfillment
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Orders placed after 12 PM EST will begin processing the next business day.
- Once your order is shipped, you will receive a tracking number via email.
🚚 Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options within the U.S.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3-7 business days | Calculated at checkout |
| Expedited Shipping | 2-3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
- Free Shipping on orders over $150 (U.S. only).
- Delivery times are estimates and may be affected by carrier delays, weather conditions, or high-order volumes.
📍 Shipping Destinations
We currently ship within the United States and do not offer international shipping at this time.
📢 Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your package directly through the carrier’s website.
If you experience delays or issues, please contact the shipping carrier first, as they will have the most up-to-date information.
🔄 Address Changes & Order Modifications
- We are unable to change shipping addresses or modify orders after checkout.
- If you entered the wrong address, please contact us immediately at [your email] before the order is processed.
📦 Lost, Stolen, or Damaged Packages
- We are not responsible for lost, stolen, or delayed shipments once the package is handed to the carrier.
- If your package is marked as delivered but you haven’t received it, please check with neighbors, building management, or your local postal carrier.
- If your order arrives damaged, please contact us at [your email] within 48 hours with photos of the damage, and we’ll assist you in filing a claim.
📩 Contact Us
For any shipping-related inquiries, please email us at hello@francescopalmieri.us or visit our Contact Us page.