I normally don't take the time to write reviews but I am in love with this product. For the Cleansing oil Definitely Have to wash it off with warm water. What really works for me is instead of washing it off use the charcoal sponge and clean your face with it. I’ve been using it I think for a couple months and my skin looks amazing. I met this couple at the OC fair and I wasn’t planning on purchasing anything but the lady was super nice and really took the time to introduce their product. She Definitely represents the products she has amazing skin. I’m obsessed with everything I've purchase from them. Natural deodorant, Face serum, hair serum, teeth whitening and now my husband wants me to check if they make products for his beard. last but not least I like how they packaged my order. That shows me that they did it with care which also shows how they value their customers.